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Shipping Policy

Digital products are delivered instantly. Typically, it takes 3 to 7 days to process an order before we dispatch it. Delivery times then vary based on your geographic location.

Our physical products are fulfilled by a global network of on-demand order fulfillment centers.

If your order is delayed, we recommend taking the following steps before contacting us:

  • Verify that the delivery address in your shipping confirmation email is correct.
  • Inquire with your local post office to see if they are holding your package.
  • Check with your neighbors to see if the courier delivered your package to them by mistake.

If you’ve confirmed the address is accurate and the package is neither at the post office nor with your neighbors, please contact us at [email protected] with your order number. Should there be an error in the delivery address that you provided, we will send a replacement order, but please note that you will be responsible for the additional shipping costs. 

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